We have a customer who needs escorting from the premises.”

Without skipping a beat, I get on my radio. Now, please let this customer have the seat that she paid for, or I will have to ask you to leave.” Me: *Looking at both tickets, as well as the teenage girl’s receipt* “Because this customer purchased her ticket online about two weeks ago, and you purchased yours five minutes ago at Concessions. Me: “Ma’am, you’re seated down at the front, in row A.”Ĭustomer: “Those are terrible seats! My babies will get bad necks!” *Glares at the teenage girl* “Why does this b**** get to sit in the nice seats and my babies have to sit down in the front?” She glacially hands over a crumpled-up ticket. The customer rolls her eyes, scoffs, and makes a long song and dance about slowly opening her bag, followed by slowly opening her purse. Me: “Ma’am, either you show me your ticket or the movie is ‘not happening’. Me: “I’m not trying to check your personal details, ma’am, just your seat number.” She gestures to the four children next to her.Ĭustomer: “You may not! You saw my tickets on the way in, and that is enough violations of my privacy!” You’re in this customer’s seat.”Ĭustomer: “She can move somewhere else. In her seat is an older woman with a group of children. I get cover for my position, and I follow the girl into the theater, checking her ticket on the way. There’s someone in my seat, and they’re refusing to move.” A teenage girl approaches me as I am checking tickets for a theater screen.

Movies orleans casino may 20